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IPEX and Colin Tunstall Chartered Accountants: “A Call is Never Missed.”

Colin Tunstall Chartered Accountants were dealing with a legacy phone system and locked into an unsatisfactory broadband package. As a busy accountancy firm that prides itself on a personal relationship with its clients, any interruption in service simply isn't acceptable.

How did you become aware of IPEX?

"I was referred by a mutual contact informed me of the products and services IPEX could provide to my accountancy practice."

What was the solution that IPEX implemented for you?

"A new phone system, together with calls and broadband services."

What have been the results of the solution we implemented for you?

"Our old phone system used to cut people off mid-sentence, ring externally but not internally, frequently report errors and faults and it was not fit for purpose.

"The new phone system has provided my business with four additional lines, meaning that a call is never missed. A missed call could result in a missed new business opportunity. The functionality of the system is fantastic and I am saving approximately £45 per month on my phone calls and broadband charges."

Missed Calls, Missed Opportunities

The new phone system has provided my business with four additional lines, meaning that a call is never missed. A missed call could result in a missed new business opportunity. The functionality of the system is fantastic and I am saving approximately £45 per month on my phone calls and broadband charges.
Michael Nelson, ACA

How would you describe the process of working with IPEX?

"The set up and installation process was very smooth and I was very impressed with everyone that I dealt with at IPEX.

"The engineer who came to site to do the install was very reassuring and you could tell that he had the technical knowledge, ability and competence to carry out the install. He encountered a few issues, which he resolved with ease, and we didn’t lose broadband or phone service once during the process." 

Would you be happy to recommend IPEX, and if so, why?

"I would be more than happy to recommend to clients and anyone who needed the services IPEX offer. The service is fast, efficient and the after sales support is brilliant. Any new customer dealing with IPEX is in safe hands."

Expertise at Every Step

The set up and installation process was very smooth and I was very impressed with everyone that I dealt with at IPEX.
Colin Tunstall Chartered Accountants
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