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VOIP Business Solutions

As telecoms solutions become more varied and driven by digital technologies, it’s imperative you find a partner who understands the changing landscape and can make intelligent choices based on what you need, now and in the future.

VOIP

In the age of digital, the traditional office-based workforce is no longer a prerequisite.

Using a cloud phone system means you don’t have to be next to your desk phone to make calls. You can set up an IP phone, plug in your laptop or use a softphone on your smartphone enabling you to work from home, on-the-go or as a full-time remote employee.

As telecoms solutions become more varied and driven by digital technologies, it’s imperative you find a partner who understands the changing landscape and can make intelligent choices based on what you need, now and in the future.

What is VOIP?

VOIP is an acronym for Voice over Internet Protocol. VOIP uses the internet to make and receive calls. 

Because VOIP uses the internet to make and receive calls, you can communicate from any device (laptop, smartphone, tablet etc.)

VOIP can support multiple calls, including conference calls and group virtual meetings, which is an important advantage to many businesses. VOIP makes it easy for employees, management, and clients to collaborate and communicate from anywhere in the world. 

Using a cloud phone system means you don’t have to be next to your desk phone to make calls. You can set up an IP phone, plug in your laptop or use a softphone on your smartphone enabling you to work from home, on-the-go or as a full-time remote employee. It’s also more reliable, secure and fast.

 

How can VOIP Benefit your Business?

Inexpensive (when compared to a traditional landline).

Flexible (you can communicate from any location).

Establish a Local Presence (you can choose an area code, even without a physical location).

Super-fast Setup (can take a couple of hours to a few days).

Business System Integration (Email, Browser, Social Media, CRM, Salesforce, Microsoft Teams etc.)

Professional Customer Facing Features (on hold music, IVR menu, ACD ques, call recording, voice mail, conferencing, ring groups)

 

Expertise

With decades of experience, we’ll find the best solution for your business.

Cost savings

Cloud solutions can scale, so you only ever pay for your actual usage.

Increased efficiency

All interactions, regardless of the communication channel, can be handled across integrated cloud software platforms.

Powerful integration

Fast and managed installation, provides a single data view of all communications and opens up unlimited reporting and analysis options.

Here's how we're different

The difference is our people and our business.  Telecoms is very much a commodity in a crowded marketplace and most companies deliver a pretty poor service.  We place the customer at the heart of what we do. We have 5 different systems to ensure we can provide the right solution for your business needs. 

Contact Centre

A Contact Centre Cloud service is used by businesses to centrally manage staff availability and ensure business calls are answered.

We have the phone system for call routing and control, connecting sites, home and remote workers. With fast setup and low operating costs the focus enables your business to quickly and effectively meet the needs of your customers.

Microsoft Teams 365

Bringing voice, instant messaging and virtual meetings to create a connected workforce for businesses and teams using Microsoft Office 365.

We provide your business with effective systems that connect all departments from sales to customer service, supporting the management of diverse processes and building a customer-centric business model.

Cloud Phone Systems

Cloud VoIP solutions have grown in popularity, giving businesses more flexibility and reliability when it comes to phone systems.

The components of a cloud-based phone system are not all housed in the same location, we guarantee a low amount of service downtime and very few disruptions. From the latest in VOIP telephony to software solutions, we stay at the cutting edge to bring you scalable, flexible cloud innovations.

Here's how we are different

We create telecommunication solutions that just work. We’ll implement a bespoke service designed to support your business needs now and in the future. By combining major telecoms experience with a dynamic, personal approach, we’re ready to create the perfect solution to drive your business forward.

Contact Centre

A Contact Centre Cloud service is used by businesses to centrally manage staff availability and ensure business calls are answered.

We have the phone system for call routing and control, connecting sites, home and remote workers. With fast setup and low operating costs the focus enables your business to quickly and effectively meet the needs of your customers.

Microsoft 365

Bringing voice, instant messaging and virtual meetings to create a connected workforce for businesses and teams using Microsoft Office 365.

We provide your business with effective systems that connect all departments from sales to customer service, supporting the management of diverse processes and building a customer-centric business model.

Cloud Phone Systems

Cloud VoIP solutions have grown in popularity, giving businesses more flexibility and reliability when it comes to phone systems.

The components of a cloud-based phone system are not all housed in the same location, we guarantee a low amount of service downtime and very few disruptions. From the latest in VOIP telephony to software solutions, we stay at the cutting edge to bring you scalable, flexible cloud innovations.

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