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Why Do I Need a Telecoms Audit?

Getting to grips with your telecoms requirements and trying to gain an accurate picture of your telecommunication costs can seem like a complex and daunting task.

We’ve worked with many customers who want to make changes to their current setup but aren’t sure where to begin.

If this sounds familiar, a great place to start understanding your requirements and get to grips with cost is to consider performing a telecoms audit.

In a world where technology moves fast, there’s no reason to remain locked into a solution that doesn’t work for you.

What is a Telecoms Audit?

Put simply, a telecoms audit is a thorough review of all telecom services currently employed by your organisation and their associated costs.

The audit should cover what services are in use currently and pull in all services being paid for, even if they aren’t currently being utilised.

Why Do I Need One?

There are many great reasons to conduct a review of your telecommunications solutions.

Here are some of the most common ones our customers put forward:

  • Cost efficiency and savings: Telecoms is transforming by the day and we are increasingly able to offer more services with smarter solutions.
  • Recommendations on best practice: It’s important to know your solutions are keeping up with your regulatory and compliance needs.
  • Risk mitigation: A robust telecoms offering should protect you from unexpected costs or data and security threats.
  • Avoid being bound by obsolete technology: If you’re not up to speed with current technology, your competitors will be. Keep your edge and review your telecoms as you would any other key business function.

What Does It Involve?

A telecoms audit should take in each aspect of the telecoms systems and services you have in place. These could include:

  • Landlines and desk phones.
  • Mobile phone contracts.
  • Your business broadband.
  • Any switchboard services, if relevant.
  • Any cloud solutions in place.

Your audit needs detail to give you clarity. There’s no substitute for data in a review like this. Considerations may include:

  • How many people are in the business and what telecoms do they use? Are there different needs for different areas?
  • How many calls does the business make? Are there international requirements?
  • The standard costs of each solution and any over or underspend.

With this information, you’ll be in a great place to identify any gaps and align with organisational needs. What’s missing? What could drive your business forward? Crucially, what’s needed to make your telecoms a smooth and positive tool for growth across your organisation?

Don’t wait until your costs become unmanageable and any vulnerabilities are exposed - begin your telecom review today. 

Book a Free, No Obligation Telecoms Audit with IPEX - our expertise and partner network can bring you competitive tariffs and tailored contracts with value and simplicity at their heart.


Book your free audit to get to grips with your telecoms and get back to doing what you do best, every day



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