VOIP systems are growing in popularity as emerging cloud-based technologies foster new ways of communicating.
It’s not difficult to see why.
VOIP, or Voice Over Internet Protocol, allows you to make and receive calls using the internet, mitigating the need for hardware and often proving to be more flexible and cost-effective than traditional telephony setups.
If you’re unsure about moving to VOIP in your business, let us help by addressing some common queries.
You might also hear the concept described as VoB (Voice over Broadband) or VoN (Voice over Networks), IP telephony, Internet telephony, broadband telephony, or a broadband phone service.
These are all ways of describing the process of making and receiving calls using your internet connection and your computer speakers and microphone - no need for a telephone handset.
If you’ve ever made a call using Skype or Whatsapp, you’ve used VOIP.
The advantages of VOIP are hard to ignore.
Without the need for hardware and utilising an internet connection you’re likely to already have, VOIP offers value for money, offering flexible solutions.
Along this line, VOIP won’t require wholesale infrastructural change and can be integrated into existing infrastructure if required.
No more booking meeting rooms for joint calls - your teams can join remotely, provided they have an internet connection.
VOIP can be a powerful tool to facilitate flexible working, helping you boost productivity and engagement.
Using VOIP opens up new depths of call management that improve your customer experience. Many systems offer wallboards with features including:
Moving to a VOIP solution now is particularly pertinent with BT’s plans to shut off the traditional telephone network (PSTN and ISDN) by 2025, which will force a move to Internet-based calls.
Getting ahead of this transition is smart.
At IPEX, we’re not just experts in cloud communication but in the powerful networking solutions that power them.
Talk to us to learn more about how we can help put together the right cloud-based solution for your business.